Terms of Service

1. Acceptance of Terms

By accessing or using the services provided by Barak AI ("we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use our services. These terms constitute a legally binding agreement between you and Barak AI.

2. Services Description

Barak AI provides custom technology services for businesses, including but not limited to:

• AI-powered SaaS product development
• Custom website design and development
• AI chatbot development and integration
• Business process automation

The specific scope, deliverables, timeline, and pricing for each project are defined in individual service agreements or proposals provided to the client.

3. Client Obligations

As a client, you agree to:

• Provide accurate and complete information necessary for service delivery
• Respond to requests for feedback, approvals, or materials in a timely manner
• Ensure that any content, data, or materials you provide do not infringe third-party rights
• Comply with all applicable laws regarding the use of systems built by Barak AI

4. Intellectual Property

• Client Deliverables: Upon full payment, all custom-built deliverables (code, designs, configurations) are owned by the client, unless otherwise specified in the service agreement
• Portfolio Rights: Barak AI retains the right to showcase completed projects in its portfolio, case studies, and marketing materials, unless explicitly agreed otherwise in writing
• Pre-existing IP: Any tools, frameworks, libraries, or methodologies developed by Barak AI prior to or independently of the engagement remain the intellectual property of Barak AI
• Third-Party Components: Open-source or third-party components used in deliverables are subject to their respective licenses

5. Payment Terms

• Payment terms, amounts, and schedules are specified in individual service agreements or proposals
• Unless otherwise stated, a deposit may be required before work begins
• Late payments may result in project delays or suspension of services
• All prices are quoted in the currency specified in the proposal and are exclusive of applicable taxes unless stated otherwise

6. Confidentiality

Both parties agree to maintain the confidentiality of proprietary information shared during the engagement. This includes business strategies, technical specifications, user data, and any other information marked as confidential. This obligation survives termination of the agreement.

7. AI-Specific Disclaimers

Given the nature of AI-powered systems:

• No Guaranteed Outcomes: AI systems may produce variable results. Barak AI does not guarantee specific performance metrics, conversion rates, or business outcomes from AI-powered solutions
• Client Responsibility: The client is responsible for reviewing and validating AI-generated outputs before use in production environments
• Model Limitations: AI models used in our solutions may have inherent limitations, biases, or inaccuracies. We work to minimize these but cannot eliminate them entirely
• Regulatory Compliance: The client is responsible for ensuring that AI systems deployed in their business comply with applicable industry regulations and the EU AI Act (2026)
• Data Processing: AI models used in client systems may process personal data. Data processing terms are specified in the service agreement and comply with applicable privacy laws

8. Limitation of Liability

To the maximum extent permitted by law:

• Barak AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our services
• Our total liability for any claim shall not exceed the total amount paid by the client for the specific service giving rise to the claim
• Barak AI is not liable for losses resulting from force majeure events, third-party service outages, or client misuse of delivered systems

9. Indemnification

You agree to indemnify and hold harmless Barak AI, its owners, employees, and contractors from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your use of our services or deliverables
• Your violation of these terms
• Your violation of any third-party rights
• Content or data you provide for use in our systems

10. Governing Law & Jurisdiction

These terms are governed by the laws of the State of Israel. Any disputes arising from these terms or the services provided shall be subject to the exclusive jurisdiction of the competent courts in Tel Aviv-Jaffa, Israel.

For international clients, disputes may alternatively be resolved through binding arbitration under the rules of the Israeli Institute of Commercial Arbitration, if agreed upon in writing by both parties.

11. Dispute Resolution

Before initiating formal proceedings, both parties agree to attempt resolution through good-faith negotiation for a period of at least 30 days. Written notice of the dispute must be provided to the other party via email.

12. Termination

• Either party may terminate the engagement with 30 days' written notice, unless otherwise specified in the service agreement
• Upon termination, the client shall pay for all work completed up to the termination date
• Barak AI will deliver all completed work upon receipt of final payment
• Sections regarding confidentiality, limitation of liability, and indemnification survive termination

13. Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our services after changes constitutes acceptance of the revised terms.

14. Contact

For questions about these terms, contact us at:

• Email: hello@barak-ai.co.il
• Address: Barak AI, Or Yehuda, Israel