AI Agent for Comments on Paid Ads
An agent that automatically replies to user comments on paid Facebook and Instagram ads, using the business's knowledge base.
Timeline
Barak AI internal system
Industry
Barak AI internal system
Technologies
Make.com, Meta Graph API, Custom knowledge base
The Challenge
A comment left unanswered is a lead that went to a competitor. The agent closes the gap between the moment of interest and the moment of response.
The Solution
Every comment written under a paid ad gets a reply within seconds, drawn from the business's knowledge base — 24/7, including nights and weekends, which is when most leads actually comment. When the agent doesn't find a confident enough answer, it doesn't make one up: it sends an alert to Telegram or WhatsApp so a person can continue the conversation.
What We Built
The Results
Replies within seconds
Available 24/7
Grounded in the business knowledge base
Handoff to a human when unsure
